Quote:
Originally Posted by collinswvugrad
If they give you any hassle over the $500, just put it into perspective for them. Tell them you are giving them the opportunity to make ~ $100 on the warranty, and then 4 years of work on any warranty issues that may come up with the bike. If you have work done over the four years, they will make money from Honda on the labor and the warranty parts. From the amount of work you've had done there, they would be foolish to not give you the warranty at that price. I will make $1 on a part or accessory before I allow a customer to go spend his money online. A dealership has to do what it takes to establish long term relationships with its customers to compete with the internet and mail order.
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dealers do not make any money on "warranty parts" Honda reimburses the dealer the dealer cost on the parts, and usually make nothing on the labor, usually loosing money in the labor costs. (Last summer we replaced a wiring harness on a new Goldwing, took 4 days of pin checking, wire chasing, etc. to narrow it down to the harness, had to get Honda approval to replace the wire harness, service tech from Honda came by gave the OK, 1 day to strip down, pull and reroute new harness, 1/2 day to re assemble the Wing and test ride. Honda paid 12 hrs labor. That is how much was
MADE on that warr. issue, and that is why most dealers don't like warranty work.)