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08-19-2010, 02:53 AM
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#21 (permalink)
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Senior Member
Join Date: May 2009
Location: Edmonton Alberta
Posts: 686
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Vender bashing
Vender bashing has been a problem on this forum in the past. It’s not the best way to get venders to create new products. Now if they ripped you off or provided a poor service then bash away.
At this time I do not have any low and mean products. But I have not heard of any complaints about their products. In fact I have only herd good things. I do know one thing. Every question I have asked low and mean they have responded very quickly. They are on this forum very often and I think they provide very good service.
If something is overpriced this does not mean you are getting ripped off. No one is forcing you to buy it. If it is overpriced it just will not sell.
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08-19-2010, 05:32 AM
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#22 (permalink)
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Senior Member
Join Date: Jul 2010
Posts: 330
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Sorry guys but the price you are offering as a special is probably closer to the price it should be. Also I don't care how great your paint skills are 200 to paint that small piece is a little high. I also agree that the screen should come with it, right now it looks as though something is missing. A question for you about the design, it looks like it would actuallly cause some drag, how does the air flow through it? Right now it looks like a pocket to catch air not move it around the bike.
__________________
Four wheels move the body. Two wheels move the soul.
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08-19-2010, 06:21 AM
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#23 (permalink)
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Super Moderator
Join Date: Jul 2009
Location: Boston, MA
Posts: 2,838
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Let me just say this. I have had many issues with vendors over the years but Low and Mean is one of the very few companies that I have found to be filled with nothing but true professionals and a business that produces nothing but the finest quality parts. I am all for vendor bashing when a company has earned such a degree but I don't L&M should be included in any such discussions.........
Let me give you guys one small example of their professionalism. I purchased the L & M chrome intake adapter last year and happen to notice several months later a slight problem with the chrome plating. I contacted Chris and explained what was going on and although from my past experiences with other vendors I was ready for a defensive stance but I was pleasantly surprised to find that their main concern was to make me happy as a customer. Not only did they email me back right away but followed it up by personally calling me. Please tell me how many vendors out there would send you out the replacement part at no costs without you first returning the defective part so I wouldn't have any riding downtime and thats just what they did for me. I know they don't need defending and I'm confident there are many others stories of such out there from others and their reputation in this business speaks for itself. I'm only sorry this chin spoiler will only fit the stock cover. I went to be bed thinking of how I could adapt this new spoiler to my bike because I already know without seeing it that it will have the quality and look I want. I'm probably going to buy one anyways and then figure out how to adapt it to fit later..
Last edited by Dave Maher; 08-19-2010 at 07:34 AM.
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08-19-2010, 06:46 AM
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#24 (permalink)
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Senior Member
Join Date: Jul 2010
Posts: 4,518
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Sorry, I was not meaning to bash the vendor at all. And the one guy is right, the listing I saw was for the LED lights (which-- that is ridiculous) and the spoilers were like $250. I apologize if I was rude to Low and Mean, I didn't mean it that way. Still, in both cases that's alot of money for what you get IMO.
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08-19-2010, 07:26 AM
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#25 (permalink)
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Senior Member
Join Date: Aug 2009
Location: Brick, NJ
Posts: 545
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Quote:
Originally Posted by TX Fury
What is it made of? What does it look like with the honeycomb cover?
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I'm wondering too what it looks like with the honeycomb.
Oh and i'm sure everyone already knows this but L&M NEVER said they were a non-profit organization. At the end of the day they are in it to make money just like everyone else in this world. IF you want the honda spoiler thats fine but I'll take the L&M version. L&M isnt as big as honda and arent going to mass produce products the same way. R&D costs time and time costs $$$. They have been working on the piece for a long time. I give them credit on how awesome it looks. ILL TAKE ONE!!!!!
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08-19-2010, 07:43 AM
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#26 (permalink)
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Senior Member
Join Date: Jul 2010
Posts: 4,518
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You are right, and I will probably get one too as penitence.
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08-19-2010, 08:23 AM
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#27 (permalink)
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Senior Member
Join Date: May 2010
Location: Grove, OK
Posts: 618
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Quote:
Originally Posted by Low and Mean
This has got to be the rudest reply we have ever gotten. Thank you for your wise words. We are so proud to offer you guys a good price and this is the response. Your claims You said: "Plus people here are constantly getting screwed on parts. No call backs, email replies, phones not being answered." Are you still talking about us?? WOW, thanks! Calling our part a piece of plastic ( That's the Honda part) our is made of a high-end composite fiberglass.
As for the Irate grill, you claim we don't COMMUNICATE!!!!!!!!! Hmmmm, that's funny, we have had one of these grill for months (Thanks Irate! It's an excellent product!) But the FACT of the matter is that it was not possible to make one fit both. As there's a couple hundred Irates grills sold, compared to 10,000 Fury's stock grills still being used World wide. We made the decision to stick to the OEM grill. Can the customer modify our Chin Scoop to fit the Irate, maybe.... but Low and Mean does not retool our product line for another aftermarket product, this is not smart business unless your talking about a product that has thousands out in the market.
So again thank you for your reply, maybe we will think twice about offering a discount on a new product release since people like you can't just write... "Thank you for the offer" and leave the negative, poor facts on your side of the keyboard.
LM
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LM, I for one would like to say we are sorry for our response at the beginning of this. Please do not hold it against the community for one or two inconsiderate people. 99 percent of the folks here do appreciate what you have done for the bike. You are one of a very few aftermarket vendors that give us consistent feedback and try to help us upgrade our bikes with products we ask for. I for one have been waiting for you to put out one of these. Still would like to see it with the catacomb if thats not a prob.
Thanks again, and please ignore the "gotta piss in your wheaties" guys. they are a minority.
Thanks.
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08-19-2010, 08:29 AM
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#28 (permalink)
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Senior Member
Join Date: Aug 2009
Location: Leesville, La
Posts: 286
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Quote:
Originally Posted by Dave Maher
Let me just say this. I have had many issues with vendors over the years but Low and Mean is one of the very few companies that I have found to be filled with nothing but true professionals and a business that produces nothing but the finest quality parts. I am all for vendor bashing when a company has earned such a degree but I don't L&M should be included in any such discussions.........
Let me give you guys one small example of their professionalism. I purchased the L & M chrome intake adapter last year and happen to notice several months later a slight problem with the chrome plating. I contacted Chris and explained what was going on and although from my past experiences with other vendors I was ready for a defensive stance but I was pleasantly surprised to find that their main concern was to make me happy as a customer. Not only did they email me back right away but followed it up by personally calling me. Please tell me how many vendors out there would send you out the replacement part at no costs without you first returning the defective part so I wouldn't have any riding downtime and thats just what they did for me. I know they don't need defending and I'm confident there are many others stories of such out there from others and their reputation in this business speaks for itself. I'm only sorry this chin spoiler will only fit the stock cover. I went to be bed thinking of how I could adapt this new spoiler to my bike because I already know without seeing it that it will have the quality and look I want. I'm probably going to buy one anyways and then figure out how to adapt it to fit later..
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When You (Or Anyone Else) Figures Out How To Mod This New L&M Spoiler To Fit The Irate Grill, Let Me Know... I Like The Spoiler But I Can't See Buying And Not Being Able To Use It With The Other Mods.
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Signature Removed
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08-19-2010, 08:37 AM
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#29 (permalink)
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Senior Member
Join Date: Feb 2010
Posts: 3,049
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If you want to voice an opinion, you have that right, however you do not have that right to do it with a #9 sledge hammer to make a simple point. That is just plain rude. IMO
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Mental
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08-19-2010, 09:03 AM
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#30 (permalink)
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Senior Member
Join Date: May 2010
Location: Grove, OK
Posts: 618
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Hey LM, hows the toolbox cover coming?
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