These guys (Chuck) are class acts. I've been emailing him for over a month. He sent me some samples for my review. I was in Europe for nearly 3 weeks and the neighbors picking up my mail may have misplaced the package, so I never got to see the samples. In any event, a rider friend of mine recommend a shop in Phoenix (10 mins from my house) and I dropped the seat off yesterday. It'll be back Monday. I sent Chuck an email telling him what I did. He wrote back and said dealing with someone near where you live is always nice. Simply a cool dude. Now I only hope my seat is as good as C&C's.