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Got "Robbed" at Honda Stealer!

1598 Views 13 Replies 12 Participants Last post by  Led Sled
Went to a 9am appt.today at a Honda dealer in Knoxville to have the emission recall done.While there i figured I'd ask how much a oil change cost & they replied "$44 plus tax".I am a automotive tech with plenty of tools but i figured it would cost me around $30 for parts so i figured for another $14 it was worth it to have them do it & let them dispose the old oil.When i went to pay for the service..he said $90 please! Turns out they charge $44 labor PLUS parts charge! Meanwhile we charge $25 total where i work to change oil in cars!!!!!!!!!!
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Regardless of what they actually charge, if they told you $44, then you should only be paying $44. Don’t let them stick it to you like that. That’s their mistake, not yours.:mad:
FURY CONSUMER ALERT!

Maroone's experience in this case should serve as an example to all the Fury owners. Changing the oil and filter on the Fury is SO QUICK and SO SIMPLE, that I guarentee you'll spend more time driving down and picking up the oil and filter than you will changing them. If you order a couple of spare filters (or even the oil) from the Internet, you can save even more time and money. Believe me guys, a ten-year old kid could competently change the oil on a Fury.

Cheers
They said that the parts were extra...but my ears sure didnt hear that! I told them they were misleading. A younger me would have fought more & raised hell.Not worth it..
My dealer is GREAT They charge their customers $19.99 Honda Oil AND Honda Filter.
Shop around......
I paid 149.00 for my first service because the shop actually went down the checklist and did everything even though it didn't need it. I think I have averaged around that on my sport bike every time too.
um,,when i take my bikes in to get serviced,,which is a Honda dealer,,I sign a Blue paper explaining what i getting done and what im paying and have to sign it before they start the service that I agree with it, I have never been charged for something I didnt ask for.
Ouch. I am all for doing my own maintenance on all my vehicles but when the price is right, might as well get someone else do it. Sucks to get burnt like that though.

I am with some of the other guys, always a good idea to shop around and be crystal clear on the charges.
Now adays, it pays to have everything out in the open. If the price is too good to be true, have them write it on paper. Weither its for your bike, your car, or your home ... get it in writing. And make sure it covers EVERYTHING from labor to parts to used parts dissposal.

I think with the added pressure of the internet and shoppers being sauvy those who are providing customer service are looking for places to pad service bills.
when i get my oil changed trhey flip me the key and tell me to have a nice ride.i got the service pack and warrenty ror 5 years.dont have to touch it,just ride it.
Went to a 9am appt.today at a Honda dealer in Knoxville to have the emission recall done.While there i figured I'd ask how much a oil change cost & they replied "$44 plus tax".I am a automotive tech with plenty of tools but i figured it would cost me around $30 for parts so i figured for another $14 it was worth it to have them do it & let them dispose the old oil.When i went to pay for the service..he said $90 please! Turns out they charge $44 labor PLUS parts charge! Meanwhile we charge $25 total where i work to change oil in cars!!!!!!!!!!

Now we in the sales world call that an EDUCATION!

Only pay for your educated ONCE, now YOU HAVE LEARNED thats what I tell all MY CUSTOMERS!:cool:
What I don't like is the waste of my time. I would let the dealer perform my oil change if they would make an appointment, do the service and let me ride away. Who knows I might even buy something while I am standing around and waiting the 30 or so minutes it takes, but the 2 dealers within 100 miles of me will not make any kind of service appointment, will not give you any kind of estimated time of completion of service and all inquiries are met with the standard " we'll call when it's ready. Reminds me of my ex wife.......dang, now I am mad again.
What I don't like is the waste of my time. I would let the dealer perform my oil change if they would make an appointment, do the service and let me ride away. Who knows I might even buy something while I am standing around and waiting the 30 or so minutes it takes, but the 2 dealers within 100 miles of me will not make any kind of service appointment, will not give you any kind of estimated time of completion of service and all inquiries are met with the standard " we'll call when it's ready. Reminds me of my ex wife.......dang, now I am mad again.
My same feelings. I had to call the service dept at one place IN route and Im like you ready now. I had to cab it home and cab it back so I wasnt playing service games. The only tome I have needed service was at 600 so far..

My dealers the 3 are in really hard to get to spots! TRAFFIC WISE!
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