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Discussion Starter #1
Just a question.... Has anyone ordered and received the new front fender from L & M? :confused:
 

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I sent them an email about this on Feb. 13th. This is the response I got back on the 15th.

Hello,

The Fury fenders are almost ready for shipping. We did run into a few problems, however we are getting those all worked out. As soon as the fenders are ready, we will be sending you a tracking number.

If you have any questions, please feel free to contact us at anytime.

Thank you,
Kelly Boyer
 

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Discussion Starter #4 (Edited)
I will have an update to post tomorrow.

Snuggdog, I will. But right now I have smoke billowing out of my nostrals on this order.
 

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Got this email from L&M tonight.

Thank you for your recent purchase of the Honda Fury Reaper Front Fender. We have had some set backs recently which has delayed the delivery of your fender. Hopefully by the end of next week we will have a better indication as to when we will start production. Due to the change in office personnel we are behind in communicating this information to you.


Again, we apologize for the delays and the lack of communication.



Sincerely,

LM Sales

928-255-0230
 

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Yea.. Can't wait for my fender either... Hopefully they give a discount to those that pre-ordered the thing for the paint job as well ;)

Heard that situation is pretty bad as far as our fender mold is concerned... Hopefully though, all will work out in the end..
 

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Discussion Starter #8
Ok guys,

Just got off the phone with Chris. He has his hands full right now! :eek:
They had a mold disaster and are frantically recovering from that as well as some staff changes.

I will say, that before I wrote a post, I wanted to check out why they were holding up my entire order because of a fender that was promised to be shipped by now. .... My painting schedule was based on what I was told.

Seems that Chris had people doing things that were not so good when it came to these orders. Sure, I was hoping to have the fender by now as I ordered it Feb 1 and I must say that the SMOKE WAS ROLLING out my ears when I heard nothing and none of my parts came!!! Realize that the fender was not all that was on order but it was on the same order....

But after talking with Chris, I am satisfied that he is trying his best to take care of his customers...... hence some of the e-mail notifications you may have gotten. And he is taking responsibility like a CEO must and not just 'laying blame'. Good Job!

I didn't ask for deep discounts, free this or that--nor expected him to jump through hoops ..... I only asked for understanding and some help getting me the other parts on the order which he readily did. Afterall, most of us have had similar problems with people or employees that cause us grief!

So, it will be some more time for the front fender... I'm ok with that. I made a committment and I will stick with it and hope that L&M will communicate a little better in the future to avoid these type problems.

Good luck, Chris and L & M. Remember..... Don't step over dollars to pick up dimes! ;)
 

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Life in the food chain...

It's a dog eat dog world...
Seems all these motorcycle suppliers have their issues..

Communications goes a long way..
 

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Thanks for the update painter. This is a next winter mod with the paint and fat tire so hopefully it will all be good by then :) Now I'm just anticipating some riding weather.
 

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Discussion Starter #13
Me too, Dawg! Sick of winter, snow, ice , sleet, fog, hail and ready for some rays! :(

When I get the fender, I will post all step-by-steps with pics and give a full review. Too bad about the extended wait...hope in the end it will be worth it. :confused:
 
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