Just got off the phone with Chris. He has his hands full right now!
They had a mold disaster and are frantically recovering from that as well as some staff changes.
I will say, that before I wrote a post, I wanted to check out why they were holding up my entire order because of a fender that was promised to be shipped by now. .... My painting schedule was based on what I was told.
Seems that Chris had people doing things that were not so good when it came to these orders. Sure, I was hoping to have the fender by now as I ordered it Feb 1 and I must say that the SMOKE WAS ROLLING out my ears when I heard nothing and none of my parts came!!! Realize that the fender was not all that was on order but it was on the same order
But after talking with Chris, I am satisfied that he is trying his best to take care of his customers...... hence some of the e-mail notifications you may have gotten. And he is taking responsibility like a CEO must and not just 'laying blame'. Good Job!
I didn't ask for deep discounts, free this or that--nor expected him to jump through hoops ..... I only asked for understanding and some help getting me the other parts on the order which he readily did. Afterall, most of us have had similar problems with people or employees that cause us grief!
So, it will be some more time for the front fender... I'm ok with that. I made a committment and I will stick with it and hope that L&M will communicate a little better in the future to avoid these type problems.
Good luck, Chris and L & M. Remember..... Don't step over dollars to pick up dimes!