I wish I would have read this entire post before ordering my block of plates but now I am having the same issue with VTX. I place my order and I can't get any sort of response. I don't know if he even received it but I paid for them. I'll give it another week I guess and see what happens. It's been two weeks and four emails with not even an order confirmation.
This is a low-count run of custom parts. As far as I know, one guy makes them and sells them reasonably--don't kick him in the balls, or that parts source will dry up. If letting $40 sit out there for a month is killing you, don't ever order a custom exhaust as that's around $1,200 and one to three months, depending, and you pray it looks like what you're imagining, and that what you're imagining will look good in real life.
Yup, same here, but got the parts and they were perfect, even included the extra blockoff plug I needed and excellent instructions.
It was a bit iffy when I ordered as people hadn't ordered the plates in a fair amount of time and I wasn't sure they were still in production, so I thought I'd better order them before they're no longer made and I can't get them, and cross my fingers I still could get them. No order confirmation, communication, nothing. Two weeks later a padded envelope showed up out of nowhere, which I figured was 2-4 weeks early given what I'd read. I put it aside because I wasn't doing the mods for a while, and six months later when I got to the PAIR mess removal things went buttery-smooth.