[CB Fury]

Hey guys just wanted to discuss something that I was told today... My left front fork started leaking on Saturday and so I took it in to a local dealership here in San Diego, CA. When the Service Supervisor came out he noticed that the down tubes had some pits in them and immediately asked what area I lived in San Diego County. I told him Imperial Beach. He then said that Honda will not repair them since I live in Imperial Beach. So my question is... Has anyone heard that Honda does not warranty parts based on where you live?
He then proceeded to tell me that I need to garage the bike, clean the tubes with chrome cleaner, and put WD-40 on the tubes. I told him I do the chrome cleaner and the bike is garaged. I made no statement to the WD40 do to the fact that WD40 dries out seals and collects fine particles... any one that knows contrary to this? Even without putting the WD40 on my wiper seals are starting to crack... has anyone else noticed their wiper seals cracking?
I do not need anyone to comment on the fact that I do not care for this bike... I clean and maintain her constantly... just looking to see if anyone has suggestions on what avenue I should take with Honda Corp. of this.

 

[shane85c10]

Fork seals are not covered under warranty as they are a wearable item. It sucks but also makes sense. Now the bad news for you is that if your fork tubes are pitted, it probably wont do you a bit of good to replace the seals because the pits have sharp edges that will just tear the new seals. I have been able to lightly sand and polish some pits out of fork tubes and not have any problems but depending on how deep the pits are, the upper tubes may need to be replaced.

 

[djdiscman]

My left fork seal started leaking within the first 300 miles. I took it to the dealer and they replaced it under warranty, no questions asked. Obviously this was a manufacturing issue since there is no way I could have put enough wear-and-tear on my bike to blow the seal within 300 miles. In your case, it's not quite as obvious that it is a manufacturing issue, but it seems unlikely that your seal failed for any other reason. It doesn't matter wear you live or how hard you ride, the seals should last more than a year.

 

[460brevill]

sounds like your dealer is full of crap.

 

[CB Fury]

Well the left fork seal is getting replaced as warranty which is great but still working the issue of the down tubes. I have been addressing that problem since one month after getting the bike... just getting worst. Fingers crossed and will let ya all know what I find out from Honda when I call them. Thanks for all the input.

 

[shane85c10]

Well Senor Gar, considering that i am a service technician at the dealer i bought my Fury from, I kinda have a clue as to what is warrantied and what is not. Fork seals are not... though in this case the district service manager has the option to "goodwill" the failed part which is probably what happened.

 

[460brevill]

what gar said.

 

[RedspawnSilver]

With all the pitting issues on your forks that I saw CBFury, maybe you should look into something like this until you get a chance to move.

Just a suggestion, trying to keep my riding buddy riding longer

Also, I talked to my Honda service guys about this exact issue today and they told me, it is usually whomever they get to talk to on the other side of the phone and what kind of a mood they're in whether or not they will replace the forks under warranty. If they know the inside man good enough, they could probably do it for ya. 1 out of 2 isn't bad tho, take what you can get I suppose.

 

[CB Fury]

Ok guys, here is the up date...

Turns out that my dealership (lets call them 1) dropped the ball concerning the pitting on the upper members. I finally got ahold of the sales manager in order to get a message to the service manager (wierd route but it finally worked). He told me that the service manager doesn't remember getting photo's but is going to take some know and will send in the request asap.

Now with the other dealership (call them 2)... They still have the bike and working the issue with Honda over it. Basically they are going through what Redspawn said... just depends on who they talk to.

Also spoke with the customer service line... they took the notes and turns out that when 2 did the paperwork, they put down the mileage (10K+) but said nothing about the pitting on the down tubes.

So, I am fixing to pull my bike from shop 2 and take it up to shop 1. Shop 1 says they will get the seal fixed and will work on the tube pitting issue and most likely will replace them since they dropped the ball... Fingers crossed.

 

[BarFury]

With all the pitting issues on your forks that I saw CBFury, maybe you should look into something like this until you get a chance to move.

The problem with the covers, RedspawnSilver, if they're not hermetically sealed, is that the salt-air vapor can still get inside and pit the tubes; only now you can't see it or be able to wipe it down. Your only hope in a salty air environment is to keep 'em coated, and frequently clean and wipe 'em down. MTB's.

Cheers

 

[RedspawnSilver]

Hmmm, aren't there half plates to protect the front forks from debris? besides the pitting from the salty water of course... That way he could still clean it and protect it at the same time...

While we're on this subject... didn't know it was so hard to find 45mm accessories like 45mm chrome fork boot caps and covers and stuff like that... :/

 

[RedspawnSilver]

Similar to CBFury I have an update for my bike as well.

A situation that just happened this last weekend as well. I have 8500 miles on my bike, ride in SD & I have no pits on my forks (checked closely) and have a small leak, will get it checked this week but this could be a issue if we see more riders with this mileage having this issue as well.

 

[460brevill]

dont these bikes carry a 12 month front to rear?

 

[Snuffdog76]

I have seen crap like this from one dealer to another too. I bought my Fury from a Honda / Harley dealer and they are flat pricks. Service sucks, have to wait forever for eveything, etc. I ended up taking it to the Honda dealer I bought my CBR from and everything is night and day different.

Case in point the new CBR1000RR moved the oil pump and therefore the fools you see riding wheelies on the interstate could blow the new ones up due to lack of oil. A guy did just this with a 08 yellow one and the Honda / Harley shop told him he was S... out of luck. The other one fixed it under warranty since he didn't even have 1k miles. (was cool seeing his bike dissected)

Personally I blame the rider in that case and had it not been covered maybe he'd have learned a lesson but it does show 2 places only 20 miles apart represent Honda Corp completely different from each other.

 

[CB Fury]

Ok just wanted to give a update on my fork issue... I got the left fork seal replaced by one dealership and then had to drive up to where I purchased it to talk with them over the issue once again. They did drop the ball on the issue when I first asked them about it so now they are trying to fix their mistake. They are good about getting things fixed but not good about calling people back. I just go off the phone with them and was told they are still addressing the issue with Honda Corp... phone calls in and rep will be by with in the week. So will give more feed back on what is going to occur.

On a side note... everyone should start taking a close look at your wiper seals on your forks. My right wiper seal is still showing cracking at the top. I am making this suggestion due to the fact that when we met up with Trip and Tony_fury this weekend, Tony's wiper seals are showing cracking as well and he has about 7K miles less than I do. Just a thought.